What are the dimensions of the curtain?
Each Sleepout Curtain is 54” x 78” / 137 cm x 198 cm. They can be installed horizontally or vertically, and are modular so can adjust to fit smaller windows. We recommend combining two Sleepout Curtains for bigger windows or rooms with multiple windows.
Last updated: June 29, 2021 14:44
Can I install them vertically and horizontally?
Yep! There are fastener strips on the long and short ends so you can install the Sleepout Curtain both ways.
Last updated: June 23, 2021 15:19
Can I see detailed product specs?
• Adjusts to fit windows of different sizes (largest 54”x78”). • Easy to pack and carry on-the-go with a handy travel bag. • Lightweight - 1.5lbs - and folds up to be the size of a book. • Machine washable. • Non-toxic, BPA-free, made sustainably, ethically, and with OEKO-TEX Certified materials.
Last updated: June 23, 2021 15:19
Is it machine washable?
It is! Machine wash cold and hang to dry. The carrying bag is washable too!
Last updated: June 23, 2021 15:19
Can I buy extra suction cups or Sleepout Pads?
You don’t need to! We’ve designed the Sleepout Curtain to be adjustable and work in all kinds of spaces.
Last updated: June 23, 2021 15:19
Can I upgrade my pledge?
You sure can! Here’s what you need to do: 1. On Kickstarter go to Backed Projects 2. Click on Manage your pledge 3. Click on Change your pledge 4. Select new pledge option, click continue, & confirm change
Last updated: June 23, 2021 15:19
When will I get my reward?
All rewards are set to ship in October 2021. Depending on your location, you’ll get them sometime between October and November. Please note that this is an estimate, as you’re pre-ordering the product and production delays could arise.
Last updated: June 23, 2021 15:19
What is Kickstarter? What does it mean to back a project?
Kickstarter is a launchpad for creators to raise funds for the initial production of their invention. Backers (that’s you!) can support the creator by pre-ordering the product at a discounted price.
When you back a project, you’re pre-ordering the product. That means you’ll get it once it’s produced. Besides getting the product itself, you’re also joining a community. Follow along the production process, take part in important surveys and give the creator valuable feedback.
Last updated: June 23, 2021 15:19
What does it mean to back a project (pledge)?
In order to pledge, click that green button that says “Back this project”. You’ll get to select your shipping country and choose your desired pledge level and reward.
Last updated: June 23, 2021 15:19
When is my card charged?
Your money will be collected only after the project ends on July 27 10:00 AM EST. If the project is cancelled for any reason, you won’t be charged.
Last updated: June 23, 2021 15:19
Is there a return or refund policy?
Because we’re shipping internationally on Kickstarter, we’re unable to offer a refund or return policy at this time.
Last updated: July 08, 2021 11:49
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.